Customer Relationship Management [Ed Peelen] on *FREE* shipping on qualifying offers. Customer Relationship Management examines the . ‘Customer Relationship Management’ examines the entire scope of this subject including strategy, organisation, marketing and information technology. It blends . Customer Relationship Management examines the entire scope of this subject including strategy, organization, marketing and information technology. This book .

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Pearson – Peelen:Customer Relationship Man_p2, 2/E – Ed Peelen & Rob Beltman

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